Privacy Policy

Last updated: March 2026

UK Country Radio (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and store personal data when you use https://ukcountryradio.com.


1. Who we are

UK Country Radio is an online country music radio station and media platform.

For the purposes of UK data protection law, UK Country Radio acts as the data controller for personal data collected through this website.

If you have questions about this policy or how your personal data is handled, please contact us using the contact details provided on the website.


2. Personal data we collect

We collect personal data when you interact with the website, particularly when using the online shop.

Shop purchases

Our website includes an online shop powered by WooCommerce. When you place an order we may collect:

  • name
  • billing address
  • delivery address
  • email address
  • phone number (if provided)
  • order details

Payment details are processed securely by PayPal. We do not store or have access to your full payment card information.


Customer accounts

Customers may create an account on the website. When an account is created we may store:

  • name or username
  • email address
  • account login information
  • order history
  • account preferences

This information allows customers to manage orders and access their account.


Website usage data

When you visit the website, certain technical information may be collected automatically, including:

  • IP address
  • browser type
  • device type
  • pages visited
  • date and time of visits

This information may be used for website administration, analytics and security.


3. How we use personal data

We use personal information to:

  • process and fulfil shop orders
  • provide customer accounts and order history
  • communicate regarding orders or customer enquiries
  • maintain the security and performance of the website
  • improve the website and user experience

We do not sell personal data.


4. Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR) we rely on:

Contract

  • processing orders and providing shop services

Legitimate interests

  • operating and improving the website
  • maintaining security and preventing fraud

Consent

  • where cookies or analytics technologies require it

5. Data retention

Personal data is kept only for as long as necessary.

Examples include:

  • order records retained for accounting and legal obligations
  • account information retained while the account remains active
  • technical data retained for website security and performance monitoring

Customers may request deletion of their account and associated personal data.


6. Third-party services

This website uses trusted third-party services to operate.

These include:

  • WordPress – website platform
  • Elementor – website design and functionality
  • WooCommerce – online shop and order processing
  • PayPal – payment processing

These providers may process limited personal or technical data in order to provide their services.

PayPal privacy policy:
https://www.paypal.com/privacy


7. International data transfers

Some service providers used by the website may process data outside the United Kingdom. Where this occurs, appropriate safeguards are used in accordance with UK data protection law.


8. Your rights

Under UK GDPR you have the right to:

  • request access to the personal data we hold about you
  • request correction of inaccurate data
  • request deletion of personal data
  • object to certain types of processing
  • request restriction of processing in some circumstances

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.


9. Changes to this policy

We may update this policy from time to time to reflect changes in legal requirements or website functionality. The latest version will always be published on this page.